Privacy policy

Last Updated: September 2026

Atelier Southeast LLC (“Atelier Southeast,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, create an account, place an order, communicate with us, or otherwise interact with our services.

1. Business Information

Atelier Southeast LLC
1140 Fortune Circle, Suite I11
Wellington, FL 33414
United States

Phone: 561-452-1528
Email: contact.ateliersoutheast@gmail.com

2. Information We May Collect

Depending on how you interact with us, we may collect:

name;
billing address;
shipping address;
email address;
telephone number;
account information;
order history;
payment-related information;
product selections;
customer communications;
artwork, logos, photographs, and other files submitted for customization;
information provided through customer service;
reviews and other content submitted by customers;
website usage information;
device and browser information;
IP address;
cookies and similar technologies; and
information provided through third-party services used in connection with our website.

We do not need or request sensitive financial information such as complete credit card numbers through ordinary email communications.

Payment information may be processed directly by third-party payment processors.

3. How We Use Information

We may use personal information to:

process and fulfill orders;
process payments;
create and manage customer accounts;
communicate regarding orders;
prepare customized products;
provide customer service;
send transactional communications;
send marketing communications where permitted;
process returns and refunds;
prevent fraud and unauthorized activity;
maintain website security;
improve our website and services;
analyze website performance;
respond to customer reviews;
comply with legal obligations; and
protect our rights and property.

4. Customer Artwork and Files

When customers submit artwork, logos, photographs, or other files for production, we may store and process those materials as reasonably necessary to:

review the order;
prepare mockups;
prepare production files;
manufacture the ordered products;
communicate with the customer;
maintain order records; and
resolve customer-service or production issues.

Customer artwork is not automatically considered permission for Atelier Southeast to publicly display or use that artwork for advertising or promotional purposes.

If a customer requests confidentiality regarding a project, Atelier Southeast will make reasonable efforts to respect that request, subject to legal and operational requirements.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, improve performance, and support marketing activities.

Third-party services may place or access cookies or similar technologies in connection with services provided to Atelier Southeast.

Depending on the services enabled on our website, these may include analytics, advertising, payment, customer-service, social-media, or ecommerce technologies.

6. Third-Party Services

We may use third-party providers to operate portions of our business, including ecommerce hosting, payment processing, analytics, advertising, shipping, customer communication, and other business services.

These providers may process information as necessary to provide their services.

Their own privacy policies may apply to information they process.

7. Marketing Communications

If you provide your email address, we may use it to communicate with you about your orders, account, products, promotions, or other business-related information where permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication.

Transactional communications, such as order confirmations, shipping notifications, account notices, and customer-service communications, may continue when necessary to provide requested services.

8. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, or other content for publication, some information associated with that submission may be displayed publicly depending on the submission and website functionality.

Do not submit confidential information or personal information that you do not want publicly displayed.

9. Information Sharing

We may disclose information to:

payment processors;
ecommerce and website service providers;
shipping carriers;
production or service providers assisting with an order;
technology and analytics providers;
advertising and marketing providers;
professional advisers;
legal authorities when legally required; and
other parties when reasonably necessary to protect our rights, customers, property, or services.

We do not sell personal information as a general business practice.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, accounting, customer service, legal compliance, fraud prevention, dispute resolution, and legitimate business recordkeeping.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Children's Privacy

Our website and services are not intended for children under 18.

We do not knowingly request or intentionally collect personal information from children under 18 for the purpose of creating customer accounts or placing orders.

13. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also have the right to opt out of certain marketing communications.

Requests may be submitted to:

contact.ateliersoutheast@gmail.com

We may need to verify the identity of the requester before completing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The “Last Updated” date at the top of this policy indicates when it was most recently revised.

15. Contact

Questions regarding this Privacy Policy may be sent to: